AI is rewiring the rules of marketing. Join us at Symposium 2026, our annual global conference for digital leaders.
AI is rewiring the rules of marketing. Join us at Symposium 2026, our annual global conference for digital leaders.
Skip to main content
Sitecore
Request a demo

Search

Request a demo
A use case forsitecore ai
  1. SitecoreAI™
  2. ❯Use cases
  3. ❯Expand your presence
  4. ❯Establish and maintain credibility in AI search results

Establish and maintain credibility in AI search results

SitecoreAI™ and Scrunch, a Sitecore company, help teams turn AI visibility insights into content improvements. Scrunch identifies how AI represents your brand and where information is missing or inaccurate. Your team can use those findings to prioritize updates in SitecoreAI and monitor how visibility changes.

AI Search |All industries
Request a Scrunch demo
image with sitecore and scrunch logos
The problem

Buyers aren’t starting with search anymore. They’re asking AI.

AI search is becoming the first place buyers research products, compare vendors, and validate decisions. If your brand is missing, under-cited, or inaccurately represented, you're losing control of your brand narrative before prospects ever visit your website.

Most enterprise websites were never designed for AI retrieval. Traditional SEO tools cannot show how AI search engines interpret your content, where your brand appears, or how competitors outperform you in AI-generated answers. 

AI answers now shape how buyers discover, compare, and trust brands. SitecoreAI and Scrunch simplify AI search optimization without requiring you to rebuild your website or introduce another disconnected platform.

How SitecoreAI Helps

Own how AI represents your brand.

SitecoreAI™ and Scrunch help marketing teams understand, measure, and improve how AI engines represent their brand, through continuous AI search optimization across every major AI search experience.

Every recommendation reflects your approved positioning, messaging, and governance, not a generic AI playbook, because brand context comes directly from SitecoreAI.

When AI engines can't read a page, Scrunch delivers an agent-readable version at the point of retrieval. No page rewrites, no disruption to the human website experience.

Benchmark competitors across the prompts that influence buying decisions and find opportunities to improve content in SitecoreAI.

Organizations investing in AI search optimization strengthen brand credibility before buyers ever reach their website. Akamai increased AI citations by 85% and grew brand presence nearly fivefold.

How it works

Build once. Launch everywhere. Stay in control.

  1. 1

    Connect your brand

    Sync approved positioning, messaging, and content from SitecoreAI so every AI search optimization recommendation reflects your brand standards.

  2. 2

    Monitor every engine

    Track how ChatGPT, Gemini, Perplexity, Copilot, and Google AI Overviews represent your brand, where you appear, and what is missing.

  3. 3

    Benchmark the competition

    Compare AI citations, share of voice, and prompt performance against competitors across the buying journeys that matter most.

  4. 4

    Improve the content behind the answer

    Use Scrunch insights to identify pages that need clearer answers or updated information, then make those changes in SitecoreAI. Where AI agents struggle to consume your website, AXP can deliver content optimized for them.
  5. 5

    Measure your impact

    Monitor mentions and citations for the same buyer questions over time to assess how AI visibility changes after your updates. Track AI referral traffic and resulting conversions separately to understand what happens when buyers reach your website.

Customer spotlight

Abstract 3D illustration of a globe and cursor representing AI search and online discovery.
Customer SpotlightAkamai logo

5x brand presence in AI search

Akamai used Scrunch’s Agent Experience Platform to deliver AI-optimized content for selected Inference Cloud pages without changing the website experience for people. From December 1, 2025, to January 19, 2026, the analysis found 85% more total citations for AXP pages than non-AXP pages, alongside a 364% increase in brand presence for associated non-branded prompts.
See more ways to use SitecoreAI
A diagram showing how SitecoreAI can manage multiple websites from one platform

Run your operations

Run every website from one place, on budget, and on brand.

Go to use case
A diagram about SitecoreAI DAM and its features

Expand your presence

Every asset tagged, discoverable, and ready to use.

Go to use case
Diagram showcasing a website being personalized using SitecoreAI audience and insights capabilities

Drive your outcomes

Make every interaction feel personal.

Go to use case
A diagram of a site having multiple languages

Expand your presence

Translate your entire site in a few clicks.

Go to use case
See all use cases

See SitecoreAI and Scrunch in action

Take control of how AI represents your brand

Discover how SitecoreAI and Scrunch help you monitor brand visibility, improve AI search optimization, strengthen citations, and shape how buyers discover and evaluate your brand across leading AI search experiences.

Request a Scrunch demo
Scrunch a sitecore company, logo black

Stand out in AI search

The Agent Experience Platform from Scrunch, a Sitecore company, helps brands optimize for humans and AI search.

Explore AI search
webinar icon

Learn with Sitecore

Explore our webinars
report icon

Expert guides and reports

Browse the library
support icon

Request a demo

Talk to our team
white pin

Sitecore Symposium 2026

Join us in Orlando

Platform

  • Platform overview
  • AI SearchNEW
  • AI and agents
  • Content Management System
  • Digital Asset Management
  • Content operations
  • Audience and insights
  • Conversion optimization
  • Commerce
  • Experience Manager (XM)
  • Experience Platform (XP)
  • Connect
  • Send

Solutions

  • Product strategy
  • Modernize your DX
  • Manage global content
  • Deliver limitless commerce
  • Optimize with data
  • All Customer Stories
  • All Experience Awards
  • All Analyst Reports
  • Sitecore Symposium

Resources

  • Thought leadership
  • Use case libraryNEW
  • Resource Hub
  • Insights
  • Events & Webinars
  • Trust Center
  • Support

Services

  • Managed Cloud
  • Sitecore Services
  • Sitecore360
  • Sitecore Learning
  • AI Innovation Lab

Company

  • About Us
  • Contact us
  • Newsroom
  • Careers
Sitecore Corporate Logo
envelope-regular.svglinkedin-in.svgx-twitter.svgfacebook-f.svginstagram.svgyoutube.svg

© Copyright 2026, Sitecore A/S or a Sitecore affiliated company. All rights reserved.

  • Cookie settings
  • Legal Hub
  • Privacy
  • Your privacy choices
  • webmaster@sitecore.net