Because knowing "AI discovery matters" is not a strategy.Sitecore acquires Scrunch
Because knowing "AI discovery matters" is not a strategy.Sitecore acquires Scrunch
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Send

Transform customer interactions and build lasting relationships

Discover the best-in-class email marketing platform that delivers personalized messaging, improves customer interactions and builds lasting loyalty.

Request a demo
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Impact for every team

FOR MARKETERS

Relevance

Provide more accurate and relevant results with AI-assisted search across all your websites, digital channels, and commerce sites. 

FOR DEVELOPERS

Quick deployment

Get started quickly and easily with seamless API integrations and rapid set-up on your websites and channels.

FOR TECHNOLOGISTS

Composable architecture

Integrate search into your ecosystem with a modern, composable solution to elevate your martech stack.
Proudly partnering with global companies
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Thule increases revenues and drives business growth with Sitecore

Composable Sitecore solutions help global sports and outdoor brand increase online revenues 47% with refreshed websites, marketing automation, and consistent omnichannel experiences.

47%Higher revenues

35%Improvement in conversions

10%Increase in engaged sessions

5%More new site visits

Read full case study
Aerial-Surfers-Paradise
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Australia's Gold Coast drives 100%+ higher tourist engagement with Sitecore

Run-up to 2032 Summer Olympics drives digital transformation with Sitecore composable solutions delivering triple digit increases in conversions, new business opportunities

119%Higher conversion rate

52.5%Increase in new site visits

164%More business leads year-on-year

17%Longer website session duration

Read full case study

Email marketing simplified

Visual editor

Enjoy marketer friendly no-code, drag-and-drop visual editor with customizable templates simplifying the email creation process.

Email automation

Utilize premade automation templates to deliver automated personalized emails based on customer actions like cart abandonment, successful purchase etc.

AI-powered email marketing

Leverage Send AI writer to craft compelling emails, while AI-powered audience discovery creates segments, applies tags and triggers tailored automated campaigns.

Transactional emails

Deliver important transactional emails directly to your customers’ inbox through automated transactional campaigns powered by the Send API. 

Insights and analytics

Go beyond URLs and clicks to measure engagement with themes and keywords across your content.
SUPPORT

Get the support you need at every stage of your journey

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Audience and insights

Bring your customer data to life with insights that help every team anticipate what people need next.
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Digital Asset Management

Organize, find, and deliver assets fast with a platform that fuels on-brand experiences.
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Content Management System

Manage, design, and create moments that scale with your ambition.
Send

Frequently asked questions

01.

What is Sitecore Send?

Sitecore Send is an email marketing platform that enables businesses to create, manage and optimize email campaigns. It offers a visual editor, highly customizable templates and segmentation capabilities, as well as no code integrations enabling email marketers to create campaigns without the need of developer support. The AI writer capability enables email marketers to create, optimize and fine tune email content. Additionally, the automation capabilities of Sitecore Send enables the easier delivery of personalized emailers and transactional updates based on customer triggers. 

02.

What are the 4 types of email marketing?

  1. Promotional emails:
    These are emails that promote a product/service offered by a business. Promotional emails are often customized based on a customer’s behavior and preferences. Discounts, deals and new product/service announcements are an integral part of promotional emails.

  2. Transactional emails:
    These are emails that are sent to a particular customer containing personal information based on their actions. Examples of transactional emails include order confirmation email, password reset email, shipping updates, etc.
  3. Newsletter emails:
    These are emails sent to subscribers who have willingly signed up to receive latest news, insights, offers and updates from a brand or an individual creator regularly.
  4. Lifecycle emails:
    These are emails that are sent based on an individual’s behavior and their position in the customer lifecycle. This could include welcome email post-signup, or emails triggered by specific actions taken post signup. 
03.

What are the 5 steps of email marketing?

Email marketing when done in a structured manner can be highly successful. Here are the five steps to plan and deliver successful email marketing campaigns:  

1. Define the goal and audience of email campaigns

2. Create compelling email content

3. Select the right email tools and platform

4. Email execution and delivery

5. Measure and fine tune post execution

04.

What metrics should I track for successful email marketing?

Tracking the right metrics is essential to monitor the performance of an email campaign and ensure it’s success. Here are key email marketing metrics to follow: 

1.Open rate
2.Bounce rate
3.Click-through rate
4.Conversion rate
5.Email delivery rate
6.Overall ROI 
7.Spam compliant rate
8.Rate of email list growth 
9.Forwarding/sharing rate 
10. Email unsubscribe rate 
05.

How can I improve my email open rates?

Email open rates can be improved by various initiatives including  

1. Creating compelling subject lines
2. Optimizing email send times 
3. Utilizing a recognizable sender name 
4. Optimizing emails through A/B Testing 
5. Keeping email list up to date
6. Setting up SPF, DKIM & DMARC for email security 
7. Ensuring mobile friendly emails
8. Delivering personalized content 
9. Using segments to target specific audiences 

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