SITECORE FOR RETAIL

Deliver elevated content and experiences– anytime, anywhere

Bridge the gap between online and offline retail with brand aware AI supercharging content, personalized experiences and merchandising that boost sales and customer engagement.

Discover the new rules in the retail report

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HELPING LEADING RETAIL BRANDS

Create personalized experiences that span all channels

With shopper behavior changing rapidly, today's retailers need to innovate to stay competitive. Every retail business has unique opportunities to deliver exceptional customer experiences in-store and digitally. By meeting your customers where they are and making channel-less commerce a reality, retailers can successfully boost sales and win customer loyalty.

Future-proof your retail strategy

Drive customer engagement

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Powered by Sitecore, Bachman’s is using a cloud-native SaaS platform to deliver standout online experiences. The seamless ordering and fulfillment process has seen Bachman’s customers spend 11.47% longer on the website, with first-time website users increasing by 14.63%. Bachman’s has realized a 9.92% improvement in website conversion rates, with average order values growing by 6.31%.

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Transform conversion rates

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Driven by Sitecore, JD Finish Line delivers seamless, personalized experiences at every customer touchpoint, on any device including both the JD Sports and Finish Line apps. These initiatives have resulted in double digit increases in conversion rates, while average revenue by return visit has risen by 22%.

Improve website performance

Toyota Australia's Sitecore-powered DXP uses AI to ‘learn’ visitor preferences, helping to make searching seamless. The new architecture is delivering impressive results; key page load times are 40% quicker and site reliability has increased by 45%.

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Deliver value across your teams

FOR MARKETING TEAMS

Bridge the gap between online and offline retail

Supercharge content, experiences and merchandising that boost sales and customer engagement. With brand-aware AI, create smarter campaigns and optimized digital experiences, across all channels.

FOR OPERATIONS TEAMS

Enhanced performance and scale

Simplify processes and workflows to reduce spend and improve efficiency. Scale content delivery everywhere your customers are with automated, AI-powered asset management.

FOR TECHNOLOGY TEAMS

Flexible, rapid deployment

Deliver the latest campaigns, promotions, and websites at lightning speed with no-code tools, brand-aware AI, and seamless multisite management—all in a powerful yet simple platform designed for modern technology.

Frequently asked questions

01.

What are the latest trends in the retail industry?

Omnichannel retail, social commerce, sustainability, and experiential retail are all growing trends in the retail space. As interest in artificial intelligence (AI) and machine learning (ML) grows, more retail brands, including juggernauts like Amazon, IKEA, and Walmart, department stores like Macy’s, retail stores like Best Buy and Costco, and supermarkets such as Albertsons are looking to new technologies for greater personalization and to improve the omnichannel retail experiences that customers increasingly expect.

02.

What is a supply chain?

A supply chain is made up of all the raw materials that form a product and are then packaged for retail sale.

03.

What role does social media play in retail marketing?

Social media plays a critical role in brand awareness and customer feedback. Social media can also help the retail trade build relationships with influencers, which can in turn help them target key audiences more efficiently and with more personalized options. Social media functionalities and features drive audience engagement, lead generation, and support omnichannel strategies.

Deliver elevated content and experiences– anytime, anywhere

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