SITECORE FOR MANUFACTURING

Put customers at the core of your manufacturing business

When every detail counts, you need a digital experience solution that not only drives organizational efficiency, but also elevates the customer experience.

Bridging the digital experience gap in manufacturing

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Powering leading manufacturers

Leverage cutting-edge technology to anticipate and improve customer centricity

Manufacturing is changing. Now, it’s all about the customer and how you can adapt your processes to meet their needs. From the drawing board to the factory floor, it’s about new products, smart automation, and top-notch quality. Brands are stepping up with cutting-edge methods and systems, all while valuing their team and putting customers first.

Learn to move quickly, adapt faster, and stay ahead of the curve with direct customer feedback and smooth-running operations.

Embrace customer centricity to earn loyalty and unlock revenue

Increase monthly visitors

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Sitecore enabled SCHOTT to build a platform where central and business unit marketers collaborate with ease. SCHOTT now has a new website in eight languages serving 30,000 digital assets to 40 countries including China. The streamlined site has 50% fewer pages – 12,000 down to 6,000 – and has increased monthly visitors by 67%.

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Improve internal efficiencies

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When customers log onto Komatsu’s Sitecore portal, they can search through the extensive parts catalog, see availability and pricing, add their selections to the cart, and complete transactions. The speed of the portal has led to 90% faster transactions as well as an 11% lift in new users. Mobile optimization increased sales enablement, and because of the portal’s speed, ease, and mobile optimization, Komatsu’s own sales team use it on the road to research parts and availability.

Enhance customer journeys

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The new Atkore website provides customers with a consistent, connected experience, enabling them to search for products and submit a single request for quotes across more than 700 product categories and all 27 brands. Atkore has also improved the visitor experience with five times faster page loads and 90% of pages are now loading within a second. Centralized marketing content, product content, and digital assets have helped the company eliminate internal silos and duplication of effort. And with content deployments taking just five minutes, it has also boosted agility and efficiency.

Deliver value across manufacturing teams

FOR MARKETING TEAMS

Deliver consistent, connected experiences

Recognize every customer as unique, and deliver tailored experiences that drive engagement, trust, and loyalty.

FOR OPERATIONS TEAMS

Remove roadblocks to success

Increase internal efficiencies and organizational agility, while lowering costs.

FOR TECHNOLOGY TEAMS

Respond to market shifts, faster

Develop and launch new experiences with speed and precision.

Frequently asked questions

01.

What is manufacturing?

Manufacturing is the process of turning raw materials into a final product using tools, human labor, chemicals, or machinery. There are multiple types of manufacturing production processes including make to stock, make to order, and make to assemble.

02.

How has automation impacted the manufacturing industry?

Automation in manufacturing can help lower costs on assembly lines and in manufacturing facilities, improve worker safety and industrial processes, reduce factory lead times, provide faster ROI, make manufacturing processes more competitive and increase production output via updated manufacturing systems and modern manufacturing operations.

03.

What is smart manufacturing?

The National Institute of Standards and Technology defines smart manufacturing as collaborative and integrated manufacturing systems that “respond in real time to meet changing demands and conditions in the factory, in the supply network, and in customer needs”.

04.

What are the latest trends in manufacturing technology?

Robotics, aerospace, additive manufacturing, and reskilling workers in manufacturing jobs are among the latest trends, as are artificial intelligence initiatives. The value added from technical improvements in lean manufacturing processes and sustainability across the supply chain are also of interest.